Returns & Exchanges

At Vacier, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return and exchange window for all unworn jewelry and apparel. Ensure all items are returned in their original packaging to qualify for a full refund or a seamless size exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely place the items in their original Vacier boxes and use the provided prepaid shipping label to seal your return package.

3

Drop Off the Shipment

Take your package to the nearest authorized carrier location and ensure you receive a tracking receipt for your records.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing